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🎬️ Video ads disappearing or not available
We've noticed some concerns about video ads disappearing or not being available in the game. We want to clarify that the video ad feature, like all ads and promotional features, is currently in a testing phase within the game. This means that while some players may receive Lives, others might get Boosters or other items…
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Countdown crystals are just bombs (Levels 1881 & 1882)! CM:❗Reported to the Studio
Countdown crystals have just been introduced in level 1881 but they are just bombs in my game? I managed to get past the first level by buying more moves, but I can't do that now. This round forces me to move the orange bombs and the round instantly ends because of the yellow bombs Any ideas
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Can't Opt Out of Candy Royale!
I truly do not like this little sub game and I don't want to play it. But lately when it's popping up, there is no X in the right hand corner for me to decline. It's just forcing me to opt in in order to continue playing the game this is absolutely no good. Is this a glitch? If so, when will this be fixed?
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🚨 Are you experiencing issues with the game? Check here before posting in Support!
Are you experiencing issues with the game? Look no further as these are the most common issues and most frequently asked questions in Candy Crush Saga. The two absolute most common questions here in Community are: I have lost my progress or all played levels? If you suddenly are back to level 1 or the game has been lost,…
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Can I give my gold bar's to someone???
Can I give my gold bars to someone?
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Please help
every time I get into candy crush it’s like the light went out and I can’t do anything game just freezes up
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Level 6532
I cant work out level 6532 i cannot get rid of the frog please send me some tips Thankyou
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Have i been hacked?
Second week in a row this player shows up in my weekly win progress with a crazy number of wins! Whats up with this? Thats impossible! I've attached screen shot.
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Credit card
how do I add a credit card for purchases?
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The app store will not open?
Why will the app store not open?
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help
im struggling in level 2335
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Where has my daily booster wheel gone , I click on it, follow the directions but it's Just the candy
The new upgrade to the booster wheel is not good, it has been working fine until today, I click on it , follow the instructions and it's not there , it's just the candy crush shop..
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Candy Crush won't update and won't let me play
I keep getting prompts (for both Candy Crush and Bubble Witch 3) on my Kindle Fire 8.9 to update, but when I go to the app store, there's no way to update. And now the prompt on Candy Crush won't go away or let me play. When I look for how to fix it, the directions apparently apply to more recent versions of the Fire and…
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I list all my boosters with over 4,000 plus on each boosters? :(
My game got stuck and I deleted the app. Once I installed it, all my boosters was lost plus I’m on level 16000 and it shows I’m on level 9000?
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I bought 10 ingots to use the accumulated movements and they only gave me 5 of the 250
I had accumulated a total of 250 moves and when I used the 10 purchased bars ($2.3) they only gave me 5 moves. How can I claim them?
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Why do I have to connect to Facebook every other day to save my game.
Why do I have to connect to Facebook every other day to save my game.
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Edited by CM: Oops! We use English only so everyone can understand! Check out our House Rules
Edited by CM: Oops! We use English only so everyone can understand! Check out our House Rules
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my puchase isnt showing up on my other device
whats going in i made a purchase on my main device and it was dying and needed to charge so i got on my other device to play and my purchase isnt sinced. is it because one is apple and the other is droid!? none the less it costed me my progress and earning my next dragon reward as well as wasting time while my main device…
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Cannot change my username in the game keeps on appearing old username
Cannot change my username in the game keeps on reverting to old username
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Getting bounced out of Candy Royale
I have been bounced out of Candy Royale after successfully completing the level several times lately. Kind of makes it where I don’t want to play anymore. What can be done?
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Lost progress
was frozen, erased app, replaced, now at game 1.
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Is there an alternate download site for candy crush saga for pc version
Is there an alternate download site for candy crush saga for pc version besides microsoft store,it only downloads android version.
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Candy crush connection
How can the app not be able to connect to internet but other apps on same device as I'm using now can? Username carlajp
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Edited by CM: Oops! We use English only so everyone can understand! Check out our House Rules
Edited by CM: Oops! We use English only so everyone can understand! Check out our House Rules